Best Buy Positions in Anchorage, AK – Services Admin- Holiday Support

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About the work

Our Autotech Service Writer will provide user-friendly, fast and accurate processing of customer transactions in the mobile installation bay. Autotech Service Writer develops strong relationships with customers, becoming a trusted advisor, partner and helper to make technology more functional in their lives. Writer also utilizes all relevant tools to drive profitable growth, exceed individual/departmental goals while solving customer issues.

Main Responsibilities

  • Engage customers using Best Buy Selling Skills while providing fast and user-friendly processing of all transaction types by SOP.
  • Builds customer relationships and answers questions about estimates/invoices and installation completion times, provides customer demonstrations.
  • Check-in/check-out of customer’s vehicles for service.
  • Answer phone calls, schedule appointments, prepare products for Autotechs, and other functions as assigned.

Basic qualifications

  • Previous experience in a team environment that requires clear, professional and effective communication
  • Previous experience with prioritizing multiple tasks in a team environment

Preferred Qualifications

  • High School Diploma or equivalent
  • 3 months retail or customer service experience

Company: Best Buy

Vacancy Type: Full-time · Entry level 

Job Location: Anchorage, AK

Application Deadline: N/A

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