Website Al Shehiya
This Job Listing is about Al Shehiya in Ruwi, Masqaţ, Oman 2022
We are looking for a Secretary to manage our front desk on a daily basis receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls.
Duties & Responsibilities
- Provide reception service in an efficient, professional and courteous manner
- Meet and great visitors and redirect them as appropriate
- Providing support to the administrative functions
- Utilizing available technologies to serve our clients
- Managing Call Center Operations
- Identify customers needs and offer solutions
- Assuring customers satisfaction through maintaining a comfortable and neat reception area that is well organized and equipped with sufficient material, brochures
- Greeting & interacting well with visitors.
- Ensuring a neat, tidy and pleasant appearance of the reception area.
- Maintaining security by following procedures, monitoring logbook & issuing visitors badges.
- Fast, courteous, and knowledgeable customer service and support.
- High quality call script delivery & on target customer conversion.
- Problem solving with positive attitude.
- Excellent relationship building with ability to form a rapport with any customers
Skills
Requirements
- Having interpersonal skills
- Being able to work with one or more teams
- Having high attention to details
- Being accurate
- Having organization skills
Qualification
- High School Certificate Experience:
- customer service: 1 year (Preferred)
- Receptionist: 1 year (Preferred).
Company: Al Shehiya
Vacancy Type: Full Time
Job Location: Ruwi, Masqaţ, Oman
Application Deadline: N/A
Jobzyy.com
