Hilton Job in Makkah Region – Banqueting Lady Manager

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About the job

A Banqueting Manager is responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

Responsibilities

Specifically, you will be responsible for performing the following tasks to the highest standards

As a Banqueting Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banqueting Manager will also be required to optimise sales and ensure staffing levels meet demand.

• Manage all Banquets/Events
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banquet
• Optimise sales and contain costs, identifying any areas for action
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels meet business demands
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Front Office team
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Skills

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

A Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

• Strong knowledge of hotel/leisure/service sector
• Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
• Exceptional communication skills
• Exceptional leadership skills to create a winning team
• Conference and Banquet Operations experience in a managerial position in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree or diploma in Hotel Management or equivalent
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Jeddah

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Shift

Day Job

Job Level

Supervisor/Team Leader

Job

Banquets

Company: Hilton

Vacancy Type: Full-time · Associate 

Job Location: Makkah Region

Application Deadline: N/A

Apply Here

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