Zong CMPak Ltd Vacancies in Islāmābād, Pakistan – Assistant Manager Product Development | Marketing Department | Islamabad

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About work

Purpose of the work:

This role is primarily responsible for

  • Market research and analysis
  • Development of products
  • Product improvements
  • Customer experience management

Job responsibilities:

Product development

  • Planning the implementation of new packages/offers/promotions for prepaid/postpaid consumers
  • Drive product performance testing through QA, product evaluation and customer service team and track periodic comments
  • Review product concepts and propose the most appropriate solutions
  • Internal product development or outsourcing through coordination with IT or external providers
  • Manage and maintain service levels for the product in addition to the consumer experience in the product
  • Product optimization to improve the customer experience

Product launch

  • Launch of designed products in coordination with Revenue Assurance, Product Initiator, Customer Service, Regional Teams and SND
  • Ensure full product testing before commercial launch

Market study

  • Incorporate inputs from visits to the market based on the comparative evaluation of competitor products, the voice of the customer and the channel by identifying theemerging or prevailing consumer needs

Documentation

  • Development of all financial, marketing and consumer documents related to product development
  • Ensure compliance with the quality of project documents and project schedule

Qualification:

  • Minimum Bachelor’s Degree in Computer Science/Business Administration/Engineering or any relevant field

Work experience:

  • At least 3 years of experience in similar roles, within the commercial, customer service or technical field

Skills – Generic:

  • Strong interpersonal skills
  • Effective communication skills
  • Management team skills

Skills – Specific job:

  • Excellent analytical skills
  • Effective product management
  • Sound Technical knowledge
  • Project management skills


Company: Zong CMPak Ltd

Vacancy Type: Full-time · Mid-Senior level 

Job Location: Islāmābād, Pakistan

Application Deadline: N/A

Apply Here

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To apply for this job email your details to bfdirb6788@gmail.com