Website Zong CMPak Ltd
Are you looking for a Job at Zong CMPak Ltd in Islāmābād, Pakistan
Position: Corporate Deputy Manager Massive SMS and mass voicemail
Department: Govt. & Corporate Sales
Reporting to: Senior Manager Data & Terminals
Last application date: November 22, 2021
Purpose of the work:
- End-to-end ownership of product design and development from idea generation, needs analysis to development, testing and commercial launch and post-sale support for Corporate Bulk SMS/A2P and corporate IVR services together with the development of new products and their pre-post-sale support.
- Product development and optimization: Responsible for the development and improvement of commercial solution projects, mainly A2P messaging domain for voice and SMS.
- Process management: Coordinate the implementation of optimal and efficient processes for the development of solutions in the different departments.
- Support and Operations: Provide operational and backend support to the regional sales force in relation to business solutions.
- Project Management: Comprehensive communication alliance building projects including but not limited to postpaid communication, corporate SMS solutions, IVR, M2M/IOT and data-oriented services, etc. Also assess the custom requirements of corporate clients and recommend a way forward to address those requirements
- Service delivery: maintain and improve service deliveryto the client.
- Pre-sale support Continuous support to the sales team during the pre-sale activity to acquire new customers.
- Monitoring and Control: Continuous monitoring of the performance of existing solutions. Start optimization if necessary and also finish the solution once the product life cycle is complete.
- Needs Analysis – Working with clients to identify key business opportunities by assessing client concerns or problems to develop solutions that simplify client processes
- SER Telecom/BBA-IT from a renowned university. An additional MBA degree will be preferred.
- Minimum of 5 to 6 years of relevant work experience
Skills – Generic:
- Interpersonal, communication, relationship building, negotiation, administrative, leadership and presentation skills
Skills – Specific job:
- Understanding of platform implementation, SMSC functionality, Understanding of SMS A2P flow, SMS business within network outside network, LA, TPS, short code understanding and mask SIDs.
Company: Zong CMPak Ltd
Vacancy Type: Full-time · Mid-Senior level
Job Location: Islāmābād, Pakistan
Application Deadline: N/A
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