Wells Fargo Job in Juneau, AK – Personal Banker – Juneau

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Job description
for Important Note: If selected to advance the process, the next steps for this job may include an online assessment and a video screen. Make sure your profile includes a current email address that you check regularly (including your spam folder), as invitations for these activities will be emailed to you. For internal candidates, you must apply through the job site at Teamworks or Teamworks at Home and make sure your profile includes a personal (external) email address as your primary email address so that you can receive communications and complete these potential activities. See the Team Member Handbook for more information on the internal career opportunities process. forforTo participate in some recruitment activities, you will need to respond to an invitation. The invitation can be sent both by email and by text message. To receive text message invitations, your profile must include a mobile phone number designated as \”Personal Cell\” or \”Cellular\” in your application contact information. forforAt Wells Fargo, we look for talented people who put our customers at the center of everything we do. We are looking for candidates who embrace diversity, fairness and inclusion in a workplace where everyone feels valued and inspired. forforHelp us build a better Wells Fargo. It all starts with an exceptional talent. It all starts with you.forforConsumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs. 36 states and the District of Columbia. We serve and assist individuals and families in many aspects of their lives, helping them buy houses, open their first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, enabling customers to interact with us how, when and where they choose. As an industry leader in many consumer and small business areas, including retail deposits, volume purchase and debit card transactions, and small business loans, our primary goal is to serve our customers. forforBranch Banking serves more than 70 million consumers and small business customers through a distribution network consisting of approximately 4,900 retail banking branches, complemented by digital and online channels, and a network of 13,000 ATMs in 36 states. and Washington, DC Branch Banking includes the regions, Operations and Supervision of Branch Banking and National Business Development of Consumer Banking. forforAs a Wells Fargo personal banker, you will provide an exceptional customer experience, build relationships, and help consumers and small business clients succeed financially. Engage customers in conversationand will ask questions to understand what is most important to them to enable you to provide them with digital products, services, and options that align with their needs and help them make banking easier. forfor Your responsibilities include:

• Help customers by providing an exceptional experience, building relationships, and helping consumers and small business customers succeed financially
• Engage clients proactively engage in conversations and ask questions to learn about their financial needs
• Maintains knowledge and offers a full range of Wells Fargo products and services, and digital options to help clients be financially successful in based on customer needs
• Build customer relationships through proactive outreach and follow-up
• Helps customers open new accounts, complete service requests, and submit credit requests
• Helps resolve customer concerns and escalate issues as needed
• Makes presentations to other bankers and partners to help meet financial needs more widely. customer plias
• Inform customers of digital self-service options (as applicable) to make banking easier for them
• Follow policies and procedures to minimize risk
• Maintains a cash drawer, cash management, and balance and spends up to 30 percent of the time completing service-related tasks as needed

This SAFE position has client contact and job duties that may include offering/ negotiate terms and/or take an application for an insured home transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Continued employment is contingent on meeting all of these requirements, including acceptable results of the background check. Individuals in a SECURE position must also meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below. forforPlease note: Depending on the volume of applications received, this job posting may be removed prior to the stated closing date. If you do not apply by press time, we recommend that you apply for other opportunities with Wells Fargo. forforDo you want to know more about our team? Copy and paste the URL of this video into a new browser tab to hear what our team members are saying: https://www.youtube.com/watch?v=SDLs4Fus9D8&list=PL1wnNCsFZfFVW7aXdtLBFvYrHynSOJcL0&index=2
for Necessary qualifications

• 2 years of experience interacting with people, demonstrated through work, the military or education

Desired qualifications

• Focus on customer service with experience in handling complex transactions across multiple systems
• Experience proactive engagement with customers through outreach by phone or email
• Ability to educate and connect customers with technology and share the value of mobile banking options
• Ability to help clients be financially successful by offering presentations to additional team members as appropriate
• Experience working with others in a team to meet client needs
• Experience in fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures and regulations
• Ability to identify potential fraudulent accounts and take appropriate steps to avoid losses
• Ability to interact with integrity and professionalism with clients and team members
• Relevant military experience including working with protocol and instructions military enlisted evaluations, officer/leader reports
• Relevant military experience, including work in personnel benefits management, order processing, or military personnel transitions, wartime readiness operations, human resources or military recruitment
• Proficient with proactive sourcing, procurement, building and maintaining relationships with clients and colleagues

Another desired rating

• Multilingual speakers are encouraged to apply

Work expectations

• Ability to work weekends and holidays as needed or scheduled
• This position requires SECURE registration at the time of employment. Wells Fargo will begin the SAFE registration process immediately after your employment start date. The website of the National SystemMortgage Licensing Office (NMLS) (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
• Individuals in Loan Originator (LO) positions must meet the qualification requirements of the Office of Consumer Financial Protection and comply with related Wells Fargo policies. LO’s qualification requirements include meeting applicable standards of financial responsibility, character, general financial fitness, and criminal record. A current credit report will be used to assess your financial responsibility and creditworthiness; however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements, including additional screening, if required. for

Postal address
for AK-Juneau: 123 Seward St – Juneau, AK
for Disclaimer
for All job postings with Wells Fargo are dependent on the candidate successfully completing a criminal background check. Wells Fargo will consider qualified candidates with criminal records in accordance with the requirements of applicable federal, state, and local laws, including Section 19 of the Federal Deposit Insurance Act. forforRelevant military experience is considered for veterans and men and women in transitional service. forforUslls Fargo is an Affirmative Action & Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. forfor Benefits
for Summary of benefits
for Visit https://www.wellsfargo.com/about/careers/benefits for benefit information. forfor Reference number
for 5595026 ”
Company: Wells Fargo

Vacancy Type: Full-time · Associate 

Job Location: Juneau, AK

Application Deadline: N/A

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