We are hiring Customer Care Representative for Health Care Account | Earn up to 20k a month in Neksjob Corporation 2022 at Car, Sheki-Zagatala, Azerbaijan

Website Neksjob Corporation

This Job Listing is about Neksjob Corporation in Car, Sheki-Zagatala, Azerbaijan 2022

  • Implement policies, deadlines and standards set by the clients.
  • Provide subject matter expertise in handling escalated customer calls as needed.
  • Lead, coach, recognize and develop a team of Employees in all aspects of the job to meet objectives.
  • Daily management of all operational processes to ensure that quality, efficiency, and productivity standards/targets are met.
  • Acts as client contact for day-to-day operational issues and staff assignments. Escalate any client concerns immediately.
  • Review and analyze reports, records, and data to meet and exceed client and company objectives.
  • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.
  • Disseminates changes in guidelines and rules; monitor changes in laws, regulations, and policies that impact clinical documentation, reimbursement to assure compliance.
  • Lead conference calls/meetings with management and staff to ensure all performance and training recommendations are addressed and improvement suggestions are implemented.
  • Knowledge of, understanding of, and compliance with all ARMCO policies and procedures.
  • .Provide feedback to management concerning possible problems or areas of needed improvement.
  • Conducts performance reviews for regularization, annual reviews, for promotion, and whenever needed or required by HR and/or Senior leadership.
  • Serve as first point of contact for all employee related issues.
  • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved.
  • College Grad or at least 2 years in college
  • Average – Above Average Communication Skills
  • Willing to work on-site
  • Excellent English Communication

Company: Neksjob Corporation
Vacancy Type: Full Time
Job Location: Car, Sheki-Zagatala, Azerbaijan
Application Deadline: N/A

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