Stratasys vacancy in Gilbert, AZ – Customer Relationship Representative

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About work

for Make a visible impact. We are always looking for people with the ambition and energy to change everything. We encourage our employees to have a personal impact on our business; we want people who want to be noticed. We are big enough to do great things, but we still appreciate and nurture the entrepreneurial spirit. We will invest in original thinking and support great ideas with great resources. By combining technical skills and individual creativity of employees with unmatched teamwork, we continue to design and deliver pioneering 3D printing solutions for our clients. We believe in making things happen. forfor Other duties and responsibilities are
In the position of Customer Relationship Leader , you will be responsible for all elements of the order management project and the coordination processes within the Tools and molding equipment. You will be the single point of contact to provide a consistent and positive customer experience. for

  • Assess all requested order requirements, identify existing/default compliance, as well as customer and regulatory requirements and new or unique requirements
  • Organize and conduct interdisciplinary reviews of requirements and identify document compliance for each department for each applicable requirement
  • Contract/purchase order review
  • Provide email and phone support toclients regularly to ensure expectations are met or exceeded
  • Ensuring client requests requiring escalation are shared with appropriate parties on the schedule to meet client expectations

As part of Stratasys, this position requires access to information and/or controlled technology under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Successful candidate must be a U.S. Citizen, U.S. Lawful Permanent Resident (or Green Card Holder), Protected Person as defined by 8 U.S.C. 1324b (a) (3), or eligible to obtain required authorizations from the US Department of State.
Minimum qualifications

  • High school diploma or equivalent
  • 2 years of experience in a customer service position
  • 2 years of experience working with Microsoft Office Suite for

Preferred qualifications

  • 1 year working in a CRM software, ex. Salesforce

for There’s a reason Stratasys is a world leader. forfor For more than 30 years we have been pioneers in 3D printing technology, solving problems, questioning, inventing and reinventing. Continually asking, \”How can we help our clients turn a great idea into a great success?\” forfor It is what drives us. Because we want our clients to succeed. forfor We offer the best products, services and the support that thought deservesExcellent. forfor Giving your ideas the best possible chance of turning them into reality. Do it better. Do it with Stratasys . forfor Stratasys (Nasdaq: SSYS), headquartered in Minneapolis, Minnesota and Rehovot, Israel, is a leading global provider of 3D printing and additive manufacturing solutions. The company’s proprietary FDM® and PolyJet ™ 3D printing technologies produce prototypes and manufactured products directly from CAD data for the aerospace, automotive, healthcare, consumer goods and education industries. Stratasys subsidiaries include MakerBot and GrabCAD, and the company operates the digital parts manufacturing service, Stratasys Direct. Stratasys has more than 2,000 employees, has more than 1,200 issued or pending additive manufacturing patents worldwide, and has received more than 30 awards for its technology and leadership. forfor To do this job successfully, a person must be able to perform each essential task satisfactorily. Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In accordance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form at the time of hire. forfor Stratasys is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of their protected or disabled veteran status and will not be discriminated against on the basis of race, color, religion, sex, age, disability, military status, or national originor any other feature protected by federal law. , state or local applicable. See the equal employment opportunity posters provided by OFCCP here .
Company: Stratasys

Vacancy Type: Full-time · Associate 

Job Location: Gilbert, AZ

Application Deadline: N/A

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