Robert Half vacancy in Riyadh, Riyadh, Saudi Arabia – Network & Communications Team Lead

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About the job

The Company

Robert Half are working with a large and well-established manufacturing business headquartered in Riyadh. We are looking for an experienced Network & Communications Team Lead to ensure strong network connectivity (LAN, WAN) internally within the business and for external customers.

The Role

Main Tasks Include

• Day to day activities: Co-ordinate and manage the daily team activities.
• Plan, design and help the networking team establish and maintain the network knowing the requirements of the organization.
• Plan the budget for network, recommend proper software and hardware for networking
• Ensuring all devices are configured as per baseline standards.
• Working with top management to Identify potential areas of improvement.
• Participate in strategic objectives to include new product offerings, identify additional client needs, and generating new business leads.
• Enforce, maintain, and document compliance ensuring maximum uptime and performance with all established standards for the data center systems.
• Monthly executive summary of the SLA measurement, program achievements and root cause analysis when SLA targets are not achieved.
• Supporting team to Identifies faults, raise trouble tickets and provides resolution of complex problem.
• Training and sharing the knowledge between staff.
• Assist the team where required by actively working on technical issues
• Assist in emergency management and contingency planning.
• Attend meetings, professional seminars, or conferences to rollout new technologies enhance security operations.
• Project management: Preparing the Project charters, site survey, follow up the projects and allocating the resources.
• Manage external support agreements and coordination with vendors.
• Manage new required passive scope and incusing design and documentation.
• Continually focus efforts on automation of the Network Operation Centre.
• Ensure the effective delivery of changes to infrastructure and platform within agreed timeframes.
• Ensure environment availability and support the infrastructure to enable test and production deployments of application releases.
• Proactively identifying improvements both internally and with 3rd party suppliers to enhance service provision.
• Manage infrastructure suppliers to ensure availability, architectural and security adherence to company/department policy.
• Ensuring that maintenance of the network infrastructure is carried out in a timely and accurate fashion by the team.
• Perform diagnostic analysis of the network system, identify network problems and outages, and prepare necessary documentation detailing actions taken.

Relationships

• Internal – CIO, Technology & Operations Executive Manager, Information Security & Governance Officer, Business Customers
• External – Vendors (Cisco), Fortinet, Bluecoat, Citrix and External consultants.

The Candidate

• Minimum Qualifications: Bachelor’s Degree in computer science, Information Systems
• Minimum Experience: (10) Years
• Cisco Certified Internetwork Expert Routing and Switching (CCIE Routing and Switching)
• Expertise in leading teams, people, and processes
• Sound knowledge in IT service management and delivery based on ITIL service management standards, supporting innovation, and managing change.
• Advanced knowledge of large-scale LAN/WAN switching and routing implementation and operation
• Excellent leadership, management, and motivational skills
• Ability to identify critical IT issues and propose viable solutions.
• Ability to manage, coach, mentor and train a team of network engineers.

Salary And Benefits

Up to 35k SAR (basic, housing, transport) + wider company benefits

Company: Robert Half

Vacancy Type: Full-time · Associate 

Job Location: Riyadh, Riyadh, Saudi Arabia

Application Deadline: N/A

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