Portable Possessions Claims Team Manager in Momentum 2022 at Gauteng,SouthAfrica

Website Momentum

This Job Listing is about Momentum in Gauteng,SouthAfrica 2022

About the job

Closing Date2022/10/17 Reference NumberMMH221011-6 Job TitlePortable Possessions Claims Team Manager Position TypePermanent Role FamilyClient Services ClusterMomentum Insure Company Limited Remote OpportunityNone of the time Location – CountrySouth Africa Location – ProvinceGauteng Location – Town / CityCenturion Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Role Purpose

The Claims department of Momentum Insure team requires a Portable Possessions Team Manager, with excellent claims experience and leadership ability/potential to lead a team of diverse skilled Claim Consultants. The suitable candidate must be organized, thorough, and be able to work under pressure. Excellent leadership skills and abilities are a pre-requisite.


  • Matric
  • Leadership, management and/or insurance related studies completed or in progress will be beneficial
  • At least 2 years’ experience in a short-term insurance claims department
  • Previous leadership experience will be an advantage

Duties & Responsibilities

  • Assume full leadership responsibility for a team of portable possessions or fast track consultants for the general and executive teams.
  • Checking and validating of all claims processed within the team
  • Team development and performance (Which involves thorough coaching and one on ones)
  • General day to day management of a team
  • Liaise with service providers, clients, brokers, and consultants
  • Handling all queries and problems from service providers and clients
  • Conduct all the above to the required performance and quality standards that are in place


  • Self-disciplined and self-motivated
  • Problem solving/initiative
  • Negotiation skills
  • Stress/change tolerance
  • Tenacity and resilience
  • Be an analytical thinker
  • Customer service oriented
  • Attention to detail
  • Takes ownership and responsibility
  • Adaptability
  • Conflict handling
  • Computer literate
  • Leadership and management skills/potential are essential
  • Excellent administration and organisational skills
  • Excellent interpersonal and communication skills (verbal and written)

Company: Momentum
Vacancy Type: Full Time
Job Location: Gauteng,SouthAfrica
Application Deadline: N/A

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