Paychex careers in Phoenix, AZ – Service Representative – 401(k)/S125, Client Service

Website Paychex

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About work

Under a significant level of guidance and direction, provide customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relationships are maintained and customer complaints and complaints are resolved fairly, effectively and in accordance with Paychex policies and procedures. for

  • Provides quality service to Paychex customers by phone, email, chat and other means
  • Tracks pending items to issue completion in accordance with Agreements established service level
  • Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Develops and maintains a basic working knowledge of one or more Paychex products
  • Make data contributions, maintaining a solid organization and prioritization
  • Document all interactions with the client


  • Bachelor’s Degree – Preferred

Our commitment
Paychex is dedicated to fostering a culture of intentional diversity and inclusion (R&D). Our valued employees and our commitment to R&D are the essence of our internal and external success. Inclusion is a key value of our corporate culture and is exemplified through our reputation as the premier employer for employee development, diversity and ethics, as well as a focus on fairness in recruiting, selection and recruitment. decision making. forforMakeclick here for more information on our corporate social responsibility. ”
Company: Paychex

Vacancy Type: Full-time · Entry level 

Job Location: Phoenix, AZ

Application Deadline: N/A

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