PartnerHero Jobs in Tucson, AZ – Customer Support Associate (Arizona)

Website PartnerHero

Are you looking for a Job at PartnerHero in Tucson, AZ

About the work

About the role

Do you like to help others? PartnerHero is looking for talented people to join our Customer Support teams. We have a range of opportunities available to people who have built a career in the customer support space and those looking to break into the industry. We are interested in combining your unique skills, experience and interests with one of our many partners in a variety of industries including Edtech, eCommerce, Fintech, Health & Wellness and more. As a PartnerHero employee, you will have the support you need to develop and expand your career.

The reason you joined will not be the reason you will stay.

You will be…

  • Providing excellent, friendly and positive customer service via email, chat and/or phone
  • Helping customers resolve issues with troubleshooting Strong problems, reading comprehension, and problem solving skills
  • Analyze recurring customer issues and create insightful reports to help our partners improve their business
  • Web, computer savvy and smartphones
  • Able to work independently and collaboratively

What We Offer

  • Preferred US Locations: Tucson, Arizona
  • Full-time with potential for overtime if requested by Partner
  • Compensation competitive based on experience
  • Attractive benefits package including medical, dental and vision options
  • Access to free postural fitness workouts at home
  • Training opportunities provided by PartnerHero and outside entities
  • individual coaching with feedback sessions, guidance and opportunities for cross-functional development

Why PartnerHero?

PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale across every facet of their business – from customer support to software quality assurance, content moderation, design, engineering and more. We work with over 75 leading companies including Etsy, Udemy, Good Eggs, Grindr and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values ​​inclusion, belonging and opportunities for professional growth.

How different we are

Historically, the outsourcing industry values ​​profit over people and compensates for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits, but also values ​​inclusion, belonging and opportunity.

Read more about our Core Values ​​and our history here.

Company: PartnerHero

Vacancy Type: Full-time · Entry level 

Job Location: Tucson, AZ

Application Deadline: N/A

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