Novotel Hotels Jobs in Muscat, Masqaţ, Oman – Head Housekeeping Supervisor

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About the job

Job Summary

As a Head Housekeeping Supervisor you are responsible to maintain and keep the cleanliness of the Hotel and the Guest rooms as per the standards of the Hotel through close supervision of Room Attendants.

General Duties And Responsibilities

  • Allocate rooms to Room Attendants based on the operational demands to ensure rooms can be released in a timely fashion
  • Prepare and record maintenance requests for all operational equipment and communicate this to the Engineering Department or related supplier to maintain equipment quality
  • Schedule periodical tasks such as carpet shampooing and spring cleaning and supervise the activity to ensure cleanliness of areas is maintained
  • Prepare monthly training calendar & report based on the 6- month Employee Development Training Plan and schedule Employees for related Off-job Training courses
  • Conduct and record training as per the 6- month ED Training Plan and evaluate effectiveness of training through a variety of methods to enhance Employee performance and to maintain standards
  • Monitor cleanliness of Guest rooms and public areas and provide feedback immediately when desired performance is not achieved to ensure Leading Quality Assurance standards are met
  • Manage the daily operation in the absence of Department Head or Asst. Department Head and provide a detailed handover upon their return to ensure effective follow up can take place


Company: Novotel Hotels

Vacancy Type: Full-time · Mid-Senior level 

Job Location: Muscat, Masqaţ, Oman

Application Deadline: N/A

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