MFA Oil Company Jobs in Berryville, AR – Customer Service Rep

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About work

The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. Additionally, this position is responsible for the day-to-day tasks of the operation, including recording sales, receiving payments, conducting and entering inventory, and making bank deposits. forforMFA Petroleum Company is an equal opportunity, drug-free employer. for

  • In a timely and accurate manner, complete daily sales and deposit reports
  • Make sure daily sales and receipts are accurately listed on monthly stock sheets
  • Make sure customer payments are completed accurately and applied to the correct account
  • Make sure petty cash refunds are completed accurately and supporting documentation is attached adequate
  • Assist manager in obtaining all tax exemption forms (FE7, MO1, etc.)
  • Make sure they are complete and keep a file on all forms
  • Answer phones, greet customers, and respond to routine requests with courtesy
  • Be sure all \”no gas\” calls are notified of \”no gas\” procedures. MFA Oil
  • Process daily correspondence from customers and the head office the way or portuna
  • Make sure new customer documentation is completed, including required security forms and documentation, credit application, borrowed equipment agreements, leasess from propane tanks.
  • Keep filing systems up to date
  • Assist with sales and accounts receivable collection as directed by manager
  • Get Propane Certified and Fill propane tanks as required by location
  • Maintain a good working relationship with all employees
  • Maintain a clean and organized work area
  • Know and adhere to company policies and procedures
  • Follow posted work hours and adhere to proper clocking procedures to accurately reflect hours worked
  • Maintain timely and professional communication with management, employees, suppliers and customers
  • Keep supervisor informed of any problems and/or any matter requiring attention
  • Perform other duties as assigned
  • High school diploma or equivalent
  • Legal authorization to work in the Es United States
  • At least 18 years of age
  • Some travel required for training
  • Ability to exchange accurate information verbally and in writing with MFA clients Oil in English
  • Ability to meet company requirements, including pre-employment drug screening and criminal background check
  • Basic understanding of accounting principles
  • Ability to constantly operate a computer and other office productivity machinery, including Microsoft Office products
  • Ability to learn new concepts and use technical materials
  • Ability to perform calculations mathematicians in order tomake changes, complete reports and account for products
  • Ability to visually observe and inspect items and the work environment for regular job responsibilities and safety concerns
  • Physical ability to remain in a stationary position (standing and/or sitting) up to nine hours per shift
  • Physical ability to move and position to move and retrieve products and supplies from under-counter shelves or inventory stacks weighing up to 50 pounds
  • Willingness to work with hazardous materials
  • 1-3 years of customer service or other applicable work experience
  • Ability to meet deadlines with a high degree of time management
  • Ability to perform detail work with precision
  • Ability to understand new concepts quickly
  • Ability to work both independently and ina team environment
  • Ability to work at a rapid pace
  • Ability to set priorities and goals and develop plans to achieve them

Company: MFA Oil Company

Vacancy Type: Full-time · Associate 

Job Location: Berryville, AR

Application Deadline: N/A

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