Mercy Job in Rogers, AR – Patient Service Agent

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We are a little different

Our mission is clear. We bring a healing ministry to life through our compassionate care and exceptional service.

At Mercy, we believe in careers that correspond to the unique gifts of unique individuals – careers who not only make the most of your skills and talents, but also your heart. Join us and find out why Modern Healthcare Magazine named us in their \”Top 100 Places to Work\”.


Responsible for scheduling patient appointments and receiving patient messages. Provide general information on visit instructions and expectations. Maintain a calm, pleasant, and professional demeanor. Offers excellent customer service using outstanding phone etiquette.


Minimum qualifications required

  • Education: High school diploma or equivalent
  • Experience: Experience in customer service
  • Other skills and knowledge: Basic computer skills, data entry
  • Other skills and knowledge: professional attitude, courteous and compassionate, multi-task ability, like 60 words per minute

We offer great benefits

The first day of full health, eye and dental coverage, PTO, tuition reimbursement and employer-matched pension funds are just some of the great benefits offered to eligible colleagues, including those who work 48 hours or more per pay period!

We are giving lifeto a ministry of healing through compassionate care.

In Mercy, our support community will follow you through every stage of your day, especially the difficult ones. You will have the opportunity to experiment with new models of care and transform the healthcare experience through advanced technologies and innovative procedures. We are expanding to help our communities grow. Join us and become part of it all.

What makes you a good partner for Mercy?

Compassion and professionalism go hand in hand with us. Having a positive vision and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and we’re not afraid to go the extra mile to provide excellent service – it’s just part of our commitment. If it seems suitable for you, please apply.

Mercy has determined that this is a security sensitive position. The ability to work in a state of constant alert and safety is an essential function of this job. ”
Company: Mercy

Vacancy Type: Full-time · Entry level 

Job Location: Rogers, AR

Application Deadline: N/A

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