Intuit careers in El Dorado, AR – Tax Associate – Work From Home

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Overview

Do you have a minimum of 3 seasons of paid tax preparation experience, with a minimum of 30 tax returns per tax year? If you are a tax professional, we need you to help our clients complete their taxes using TurboTax. You will advance our goal of \”Enhancing Prosperity Around the World\” by providing expert guidance and explanations on tax and technical terms to our customers. You will also play an important role in our effort to improve our brand by delighting our customers and giving them a chance to prepare their taxes.

What you will bring

• Minimum 3 seasons of paid tax preparation experience, with a minimum of 30 tax returns per tax year required.
• Previous tax preparation experience in a tax practice or retail setting is required.
• College degree a plus. The ideal candidate will have a background in business, finance, accounting or taxation
• Knowledge of tax laws, tax concepts and familiarity with Form 1040 and tables
• PTIN required
• Ability/Motivation to Expand Skills and Get a Tax Credential or Certification – Intuit offers a program to get your EA
• Strong customer service skills with empathy and confidence instilling skills
• Ability to work within a team to assist in preparing accurate tax returns in a timely manner
• Strong research skills and ability to use resources quicklyonline to find answers
• Critical thinking and problem solving
• Persistence and determination
• Willingness to use audio/visual tools to communicate with customers
• Convenient in interacting with customers via video, professionally so that it represents the Intuit TurboTax brand well
• Friendly and reassuring in front of the camera
• Expertise bilingual communication (English/Spanish) (written and spoken) a plus

For internal use: tst assoc

How will you drive

• This is a seasonal position that provides assistance to clients either by assisting them in the preparation of their own returns and/or in the complete preparation of client tax returns
• Compile/Prepare Tax Returns for TurboTax Customers
• Collect/Organize and Accurately Enter Customer Data on Federal and State Tax Returns for Review
• Communicate Directly with Customer as needed
• Coordinate client meetings and follow-ups
• Communicate updates to accredited tax experts on assigned clients
• Will help clients who are working on their declaration with both product/software inquiries and tax questions and calculations
• Apply defined business practices, procedures and policies to troubleshoot and resolve customer inquiries on tax assistance and products
• Inter will act with clients using solid written and verbal skills and deep customer empathy

Typical products

• Accurate and complete customer data included in the declarations ofRevenue for Audit of Accredited Tax Experts
• High Quality Customer Interactions and Experiences
• Application of established business practices, procedures and policies for problem solving, problem solving and answering routine questions from tax assistance clients
• Competence with technology and a solid understanding of IT operations and software.
• Use and exploit government websites and toolkit to seek and provide the right answer to the customer
• Document interactions with customers
• Representing the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering them and collaborating with the customer, by personalizing the experience and providing them with the assurance that they can do their own taxes

If you are a Colorado resident, visit intuit.com/careers/colorado-job-postings-information/ ”
Company: Intuit

Vacancy Type: Part-time · Associate 

Job Location: El Dorado, AR

Application Deadline: N/A

Apply Here

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