David’s Bridal vacancy in Tucson, AZ – Bridal Sales

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About work

The Stylist is responsible for providing and maintaining a positive, friendly, empathetic, and professional sales experience with all clients. Stylists are responsible for providing five-star customer service to all David’s Bridal clients, achieving sales and productivity goals by expertly following our five-step sales process, and performing presentation-related tasks. and store operations. Reports to the store manager, in association with the sales manager. Bridal stylists are brand ambassadors and demonstrate the values ​​and critical success factors of the David’s Bridal brand. forfor Essential job functions

• Welcome all customers with genuine and friendly enthusiasm over the phone and in person, communicate clearly and concisely by tailoring the style to customers.
• Use all systems to manage customer flow and deliver a five-star customer experience.
• Responsible for providing exceptional service to multiple customers at the same time and contributing to the store’s achievement of Five Star Customer Service.
• Proactively address customer concerns with confidence.
• Knows when to scale and partner with the leadership team.
• Prepare for client appointments by reviewing client profiles, their favorites, and preparing fitting rooms.
• Build relationships by welcoming customers to the store, asking questions and listening to understand expectations and needsof customers.
• Strives to identify the perfect dress/dress in the first three customer tests.
• Review the chronological calendar and schedule future appointments that fit the client’s needs; Follow up with clients to remind/establish future sales.
• Communicate how alterations play an important role in perfecting the dress for your event in partnership with Alterations.
• Promote all modification services and customization options.
• Partner with alteration specialists to schedule appointments to customize and fit dresses/gowns.
• Help the store team achieve a conversion goal of 80% of brides sold to alteration appointments.
• Make sure proper measurements are taken and entered at each event as needed to order dresses and minimize returns and exchanges.
• Maintain store standards (cleanliness, organization, promotional preparation) to support a flawless shopping experience.
• Report any broken or damaged equipment to store management.
• Maintain a high standard of dress as applied to the Dress Code Policy.
• Offer David’s Bridal Loyalty and Affiliate Program to support and promote the one-stop shop for all of life’s events.
• Respond promptly to all customer questions by providing information on products and services.
• Build relationships to meet and exceed customer satisfaction and loyalty.
• Support all cash wrapping behaviors and process alltransactions with precision so that every customer feels celebrated.
• Maintain awareness of and follow procedures for special order dresses.
• Set comeback appointments for the entire wedding party, including the bridesmaids, mother of the bride, and flower girl.
• Actively supports the store team in achieving sales, service, and operational goals.
• Follow all loss prevention and security policies, processes at all times.
• Carry out the duties and tasks assigned by the store administration. forfor

Physical demands

• While performing the duties of this job, the employee is required to stand, walk and sit for extended periods of time; reaching for tools and objects with hands and arms; climbing stairs; stoop, kneel, stoop, or crawl; and talk and listen to customers. The employee must occasionally lift up to 25 pounds. The employee must be able to see near and far, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and electronic devices for long periods of time. forfor

Education and credentials

• High school diploma or equivalent degree or 1-2 years of prior retail experience in a clothing, service, or specialty store setting.
• Previous experience with the computerized POS system. forfor

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Company: David’s Bridal

Vacancy Type: Full-time · Entry level 

Job Location: Tucson, AZ

Application Deadline: N/A

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