Sr. Director Quality Systems Job in Dairy Farmers of America Kansas City, KS

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About the job

Provide oversight of the Enterprise Food Safety, Quality, and Regulatory Services-Quality Systems department. This includes governance of the Quality Management System, Vendor, Co-Manufacturer and Specification Programs; responsibility for the Food Safety and Quality training program; validation and maintenance of the Enterprise Quality Management System (Intelex); and customer and consumer complaint oversite. Provide support of Quality Assurance programs and plant support for all facilities. Participate as a member of the Senior Quality Leadership Team.

Job Duties and Responsibilities:

  • Provide overall governance of the quality management system. Create, maintain, and implement a quality system documentation program that serves as the repository for DFA’s policies, procedures, and work instructions Ensure alignment with applicable regulations, customer requirements, and Global Food Safety Initiative (GFSI)
  • Standardize compliance procedures. Ensure consistency throughout DFA and coordination and implementation of new procedures. Work with Training Coordinators to ensure education and competency of all programs and procedures
  • Oversee the validation and maintenance of the Enterprise Quality Management System (Intelex) to ensure data integrity and compliance to requirements. Ensure Intelex is appropriately validated and maintained
  • Oversee the content of the Food Safety and Quality Training Program, including metrics for training and comprehension
  • Serve as a backup to the Food Quality VP or assist on an as needed basis
  • Partner with the customer and consumer complaint department to oversee complaint handling, provide metrics, and ensure timely and effective closure of corrective and preventive action (CAPAs)
  • Provide oversight of activities of vendor programs to ensure that DFA has current databases for all ingredients, packaging, and finished product specifications, contract services, co-manufacturers, outside warehouses, and other vendors. Provide oversight of Vendor Quality Expectations programs, co-manufacturer auditing, and quality expectations and customer request for information for all facilities
  • Serve as a liaison between R&D and Quality for finished product specifications. Work with R&D and Procurement on ensuring robust raw material specifications
  • Own the metrics for Enterprise Food Safety, Quality and Regulatory Services. Align on a dashboard enterprise wide, data analytics and publishing metrics. Coordinate with quality leadership to ensure CAPA effectiveness
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Minimum Requirements:

Education and Experience

  • BS in Science field such as Food Science, Microbiology or related discipline
  • Master’s Degree in Science preferred
  • 10 years of food industry experience, including prior successful management of processes and personnel
  • Experience working in a manufacturing plant
  • Experience assessing food safety of formulas and ensuring finished product and raw material specifications are capable of delivering safe food
  • Knowledge of QMS, SAP-QM, and LIMS database structures
  • Strong food safety background and knowledge of regulatory requirements
  • Knowledge of statistical tools, metrics and dash boarding

An Equal Opportunity Employer

Company: Dairy Farmers of America

Vacancy Type: Full-time · Director 

Job Location: Kansas City, KS

Application Deadline: N/A

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