This Job Listing is about Sutherland in Sofia, Sofia City, Bulgaria 2022
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant with German and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! In this role get to: – Be the first point of contact for all customers – Answer inbound calls to provide exceptional customer service – Respond to inquiries about products and services, processing payments, or performing general account maintenance – Up-selling customers to new products or services may be encouraged
Our most successful candidates will have: – High school diploma or GED – Demonstrated ability to perform at a high level, to support our high volume of inbound calls – Excellent verbal and written communication skills; proficient reading skills required – Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred – Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required – Prior customer service experience preferred We will give you: – Very competitive salary – Attractive performance incentives – Top-notch training – Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance – Employee recognition programs
Vacancy Type: Full Time
Job Location: Sofia, Sofia City, Bulgaria
Application Deadline: N/A
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