Collabera Inc. Positions in Phoenix, AZ – Client Service Representative

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About the job

Job Description

Position Details:

Industry: Banking

Location: Phoenix, Arizona

Job Title: Customer Relationship Manager

Duration: 3-4 Months (With high possibility of extension)

Work Hours: Need flexibility to work any 8 hours between Noon – 11:30pm

Description

Responsible for executing support to the managers, executing LOB strategy, managing escalated calls, researching and resolving complex client issues, analyzing data, identifying trends and providing feedback and recommendations to leadership.

3-5 years leadership or coaching experience

Ability to provide a positive customer experience through creative solutions.

Ability to work flexible hours. Our site is open 24×7 and leadership coverage may be needed at any time

Comfortable with ongoing change and learning new technology/processes.

Comfortable providing ongoing performance feedback and coaching

1+ years leadership or coaching experience

Ability to provide a positive customer experience through creative solutions

Ability to work flexible hours. Our site is open 24×7 and leadership coverage may be needed at any time

Comfortable with ongoing change and learning new technology/processes

Comfortable providing ongoing performance feedback and coaching

1+ year experience with servicing credit card products

1+ years of experience in financial industry

1+ years of experience in working in customer relations

1+ years of experience performing repetitive tasks based on existing operating procedures under close supervision or from detained written procedure

Job Requirements

call , calling, banking, financial services, customer service representative , csr

Job Code: 50197960

Company: Collabera Inc.

Vacancy Type: Full-time · Entry level 

Job Location: Phoenix, AZ

Application Deadline: N/A

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