About the job

Job purpose

Monitor & Control of Reconciliation and all control activities and fulfill regulatory requirements of the bank and regulatory authorities.
Process all KYC updates with agreed TAT with zero error and as per bank policy and guidelines.
Ensuring completion of daily control and functional checklist (DCFC) activity for AM’s and ensuring both Maker/Checker are completed without fail.
Manage daily escalations and pass on feedback to both maker and checkers.
Review, maintain and improve the productivity count & quality percentage of KYC remediation team consistently.
Create & maintain SOP & Process update tracker.
Responsible to publish the daily, weekly & monthly dashboard.
Execution of RCSA as per the guidelines.

Key Result Area

Detailed understanding of Maker and checker process and be flexible to shuffle between roles to support business requirements.
Prepare MIS reports and dash boards as per requirements and in line with SLAs, KPIs & KRIs enriching records and documents to comply with KYC regulations and other regulations as per the guidance received.
Able to meet timelines and turnaround completed cases to meet SLA agreements without compromising quality.
Able to identify red flags and judge the need for Issue.
Ability to work independently and deliver against commitments.
Maintain & update procedural changes in SOP from time to time, and ensure team is familiarized on changes.
Maintain and keep the units Risk Register up – to – date.
Review the RCSA periodically for changes.
Analyze QC observations trends and take corrective actions i.e. drive knowledge share sessions, feedbacks & coaching’s to bridge any process gaps in the team & Individuals.
Participate in meetings with Compliance from QC perspective on behalf of Compliance Operations.
Ensure OIRs are raised as per the requirement
Ensure accepted Customer Complaints are raised in PRISM in a timely manner.
Analyze errors and proactively contribute towards reduction of errors.
Conduct risk process reviews.

Knowledge Skills and Experience

Detailed understanding of UAE CB Banking Regulations.
Detailed Knowledge & experience in KYC AML Due Diligence, across all risk levels & legal entity types.
Proficient in MS Excel for the purposes of publishing MIS reports to the senior management.
Strong communication skills.
Result oriented & willingly undertakes new challenges, responsibilities/assignments.

Company: Mashreq Bank
Vacancy Type: Full Time
Job Location: Pakistan
Application Deadline: N/A

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Assistant Manager CIBG Operations – KYC Remediation (MGN Pakistan) in Mashreq Bank 2022 at Pakistan