Apple Positions in Riyadh, Riyadh, Saudi Arabia – IT Operations Lead


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About the job


We are seeking a multi-talented individual to be a key member of the IT Team in EMEIA. This will be someone who enjoys working in cross-functional projects, to ensure IT aspects are voiced and considered, likes to get their hands dirty with proof-of-concepts, is disciplined to provide weekly status reports and is always looking for areas of improvement.

The successful candidate will work directly with IT teams around them to assist in delivering a first-class learning environment to our Pedagogy friends (essentially our customer) while maintaining strict security and data privacy compliance.

This role will be a liaison point between IT, Operations and Pedagogy teams covering both day-to-day and project activities. The successful candidate should be able to multitask, prioritize work (in line with guidelines), issue reports and recommendations based on cross-function activities, and provide insight in to the technical impact of projects.

Key Qualifications

Project Management/Co-Ordination experience

Team leadership/management experience (min 3 years)

Software Development experience (scripting, packaging, web and/or app)

macOS and iOS Support experience (min 5 years)

Infrastructure (network and server/services) support experience (min 5 years)

Solid understanding of Mobile Device Management (MDM)

Vendor Management experience

Great communicator to non-technical colleagues

Excellent English, bonus points for Arabic or a European language (speak, read, write)


Liaison between Academy Teams at various sites covering technology needs, issues and projects.

Technical project management of cross-functional projects in the given region

Availability monitoring of all systems and apply the appropriate workflow when something unexpected occurs

Manage the process of development, packaging, notarization, testing and distribution of executables

Provide weekly activity reports for various systems and services

Architect, test, implement and maintain new solutions to benefit services, systems and users

Ensure adherence with government policies, procedures, structure; applicable local, state and federal laws, codes, regulations and ordinances for data collection in various jurisdictions.

Additional Requirements

Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.

Apple benefits programs vary by country and are subject to eligibility requirements.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.

Role Number: 200253423

Company: Apple

Vacancy Type: Full-time 

Job Location: Riyadh, Riyadh, Saudi Arabia

Application Deadline: N/A

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