Accenture Middle East careers in Riyadh, Riyadh, Saudi Arabia – SAM Licensing Consultant

Website Accenture Middle East

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About the job

Software Asset Management Specialist with 5 -8 years of Software IT Management experience.

Ensure availability of software/ application for end users

  • May undertake some or all of the following:
  • Ensure software / application availability; ensure it is active and operating as defined in any Service Level Agreements; monitor application in production environment, including periodically monitoring servers, applications, etc. manually and automatically
  • Provide outage resolution support and facilitate restoration of service to production environment; investigate outage cause, impact on user, and resolution; organize any conference call, meetings, etc. needed to facilitate the investigation and the subsequent restoration of service
  • Communicate status of software / application production outages and any error-resolution activities via periodic pages/e-mails/phone calls, etc. to application community during an outage
  • Create disaster recovery plans; establish and practice disaster recovery procedures to ensure recovery capability; properly organize and maintain data retention practices; assist in administering the recovery of application(s)
  • Relevant Bachelors Degree with Software IT Management Certifications.

    Company: Accenture Middle East

    Vacancy Type: Full-time · Mid-Senior level 

    Job Location: Riyadh, Riyadh, Saudi Arabia

    Application Deadline: N/A

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