talabat vacancy in Business Bay, Dubai, United Arab Emirates – Manager People Analytics

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About the job


When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

The role will lead the analytics & reporting function within the People Operations department. From the alignment and set up of our Data Warehouse, to the integration of the new systems into a feasible data source, the PA Manager Talent Acquisitions.

What’s On Your Plate?

  • Lead the people analytics function and agenda working directly with the Director of People Systems and each COE
  • Utile a product management approach to identify customers needs and structure the required products in a easy-to-use manner, to target UX and requirements
  • Lead the people analytics team and increase capabilities and engagement of the team, driving them towards excellence and dedication to the role
  • Work on different data set, understanding their system sources and integrating said information with other non-HR ones (financials, sales, customer ex, MIS, etc.)
  • Design, build and service a suite of People dashboards in Tableau, feeding from a range of data sources (data warehouse, g-sheets, excel)
  • Perform complex calculations and statistical functions in Tableau to meet stakeholder informational requirements
  • Query and retrieve data from the People Operations data mart using SQL
  • Conduct periodic maintenance and data audits of the People data mart, ensuring that it continues to facilitate evolving analytics and reporting requirements
  • Prepare structured analysis and provide analytics recommendations for ad hoc requests
  • Overlook the bonus payout model and work with the other analytics functions to define SOPs and SLAs for calculations and define a review process to avoid mistakes and errors.

What Did We Order?

  • A minimum of 5-8 years’ experience in HR Analytics, Business Intelligence or Performance.
  • Ability to influence very senior stakeholders with a data-driven approach.
  • Strong knowledge of analytics tools like Tableau, Power BI, Excel, Looker, Google Sheets, SQL, R, Phyton, etc. Advanced skills in Tableau & SQL is mandatory
  • Strong understanding of data warehouse and reporting techniques/best practices.
  • Able to maintain unwavering confidentially with our People data and information
  • Undergraduate degree; preferably in data analytics or a related field
  • Fluency in English
  • Strong verbal and written communication skills
  • Independent, data driven, a self-starter and a natural ability to lead a project team and allocate, distribute work.

Company: talabat

Vacancy Type: Full-time · Mid-Senior level 

Job Location: Business Bay, Dubai, United Arab Emirates

Application Deadline: N/A

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